Group Outsourcing Manager (m/f/d)

Permanent employee, Full-time · Berlin, Frankfurt a. M., Hamburg, Munich

Join the dynamic team at Raisin Group as the Group Outsourcing Manager, a pivotal role that ensures the alignment of our outsourcing activities with rigorous regulatory standards and effective risk management practices. This role is central to overseeing and improving the outsourcing processes within the group, ensuring compliance with AT 9 MaRisk, EBA Outsourcing Guidelines, and the upcoming DORA regulation.
Your Responsibilities
  • Regulatory Compliance & Expertise: Ensure alignment with AT 9 MaRisk, EBA Outsourcing Guidelines, and DORA regulations. Stay abreast of changes in regulatory frameworks and implement necessary adjustments in outsourcing strategies.
  • Supervision and Improvement of Risk Assessments: Monitor, coordinate and enhance the risk assessments conducted by business owners for outsourced processes, ensuring robust control and supervision.
  • International Compliance: Manage and harmonize outsourcing compliance across European jurisdictions, leveraging the standardized practices set by the EBA.
  • Interdepartmental Coordination: Work closely with various departments including risk management, compliance, and legal teams to ensure cohesive outsourcing practices.
  • Documentation and Reporting: Maintain accurate and up-to-date outsourcing documentation, including the Auslagerungsregister and risk analyses. Ensure timely and precise reporting to relevant authorities and internal management.
  • Crisis Management and Contingency Planning Oversight: Verify that appropriate contingency plans are in place for each outsourcing relationship, ensuring readiness for any unforeseen terminations or changes, including Business Continuity and Disaster Recovery preparedness.
  • Performance Monitoring: Establish and track Key Performance Indicators (KPIs) for each outsourcing relationship to ensure service quality and adherence to agreed standards, including but not limited to operational performance, risk management, and/or fulfilment of financial/contractual obligations.
  • Change Management: assist and advise business owners and project managers to ensure that changes to outsourcing relationships and services and adding new services (whether necessitated by internal or external drivers) are carried out successfully in accordance with business objectives while avoiding and/or minimising adverse impact.
  • BAIT Compliance: Ensure that all outsourcing activities, particularly those involving IT services, are in strict compliance with BAIT (Banking Supervisory Requirements for IT) regulations. This includes understanding the IT-specific requirements and risks associated with outsourcing and ensuring these are effectively managed.
  • IT Compliance and Technology Understanding: Maintain a strong understanding of IT infrastructure and systems relevant to the financial sector. Ensure that technological aspects of outsourcing arrangements meet the high standards of security, reliability, and performance as expected in the fintech industry.
Your Profile
  • Educational Background: Degree in Business Administration, Finance, Law, or related field(s). Additional qualifications in risk management or compliance are a plus.
  • Experience: Proven experience in outsourcing management within the banking or financial services sector. Familiarity with the specifics of group-level outsourcing is beneficial.
  • Technical Skills: Deep understanding of AT 9 MaRisk, EBA Outsourcing Guidelines, and DORA regulations. Competence in risk assessment and management specific to outsourcing.
  • BAIT & IT compliance: Solid grasp of BAIT regulations and a good understanding of IT compliance in a financial services context. Familiarity with the technological aspects of outsourcing arrangements is essential.
  • Language Proficiency: Fluency in both English and German is required.
  • Strong analytical and problem-solving skills.
  • Excellent organizational and project management abilities.
  • Strong communication and interpersonal skills, capable of engaging effectively with various stakeholders.
  • Able to manage very large outsourcing providers and represent Raisin’s position towards them (directly or via groups).
  • Agile and adaptable to a rapidly changing regulatory environment.
  • Proactive in identifying areas for improvement and implementing change.
Join our mission, join our team - and grow with us!
At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which, connects more than 40 different nationalities.

You'll find us in our modern and open office in the trendy Kreuzberg district with a view of the Spree River, ideally connected to public transportation and surrounded by a variety of restaurants and shopping opportunities.

As part of our team, you will benefit from:
  • Personal training budget of 1,700 € and four full training days per year.
  • Access to Babbel for continuous language learning.
  • Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
  • Flexible working hours, home office and 28 vacation days.
  • Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
  • A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
  • Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
  • You are moving from another country or city to join us? We will support your relocation.
About us

Raisin is the trailblazer in the savings and investment space. Founded in 2012, the fintech company started by opening the $95+ trillion deposits and investments market of the European Union, the United Kingdom and the United States to consumers. Today, Raisin serves more than one million customers in these three markets, offering savings products as well as investment and pension products. This makes the Berlin-based fintech one of the leading global savings and investments marketplaces. Savers get a wider choice of attractive products with the ability to move their money freely. In addition, financial service providers get best-in-class marketplace solutions for their customers, and banks get better access to retail funding. Raisin operates its own B2C marketplaces in Europe and the U.S. under the brands Raisin, WeltSparen and ZINSPILOT. 

In Germany, the company offers ETF-based investment and retirement products, Private Equity and Crypto investments, and savings products. Raisin works with over 400 banks and financial service providers from over 30 countries. Raisin has €50 billion AuA and generated over €1 billion in interest for its customers worldwide. Raisin is backed by renowned international investors such as b2venture, Deutsche Bank, Goldman Sachs, Greycroft, Headline, Index Ventures, Latitude Ventures, Orange Ventures, PayPal Ventures, Top Tier Capital Partners, Ribbit Capital, Vitruvian Partners and M&G. 

The company has offices in Berlin, Frankfurt, Hamburg, Madrid, Manchester, Munich and New York.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Your application
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