Junior Payment Services Manager (m/f/d)

Permanent employee, Full-time · Frankfurt a. M., Berlin, Munich

Team
Join Raisin Bank's payment services team, where innovation meets efficiency in the world of fintech. Our team is dedicated to revolutionizing payment operations through technology, data-driven insights, and exceptional service. We're at the forefront of shaping the future of payments, and we're looking for a Junior Payment Operations Manager to join us. If you're passionate, detail-oriented, and ready to make a difference, we want you on our team.
Your Responsibilities
  • Payment Transaction Support: Assist in the capture and approval of SEPA, TARGET, and international payments, gaining practical exposure to the intricacies of payment operations.

  • Liquidity Management Assistance: Contribute to the tech-powered management of liquidity at the Bundesbank (ESMIG), actively participating in the optimization of processes.

  • Customer Account Support: Provide hands-on support in the administration, maintenance, and management of customer accounts, utilizing advanced systems.

  • Complaint Resolution Support: Collaborate on efficiently resolving payment-related complaints through technology-driven solutions, learning customer service best practices.

  • Tech Showcases Participation: Actively engage in annual tests (Bundesbank, SWIFT, etc.) to showcase and enhance your tech proficiency, gaining exposure to compliance and operational excellence.

  • Data-Driven Statistics Assistance: Contribute to the creation and submission of comprehensive payment transaction statistics using technology.

  • Tech Hub Support: Assist as a tech support hub for queries within payments operations, gaining exposure to various tech-related challenges.

  • Innovation Projects Involvement: Collaborate in bank-wide and company-wide projects, actively participating in tech-driven optimization initiatives, contributing fresh insights

Your Profile
  • A bachelors or masters degree.

  • Passion for fintech and a keen interest in leveraging technology for payment operations.

  • Strong analytical abilities, with the desire to apply theoretical knowledge in a practical setting.

  • Strong communication skills, both written and verbal.

  • Exceptional analytical abilities for data-driven decision-making.

  • Independence and commitment to delivering high-quality service through technology.

  • Familiarity with payment systems tools (TARGET, SWIFT, SEPA).

  • Collaborative team player fostering creativity and innovation.

Join our mission, join our team - and grow with us!
As part of the strong Raisin family, Raisin Bank combines the best of both worlds: The experience and security of a bank with the flexibility and innovation of a Start-up. 

Our employees are just as diverse as our partners. If you are looking for a dynamic environment in which you can play to your strengths and develop further, then you have come to the right place! In our agile FinTech environment, you have the opportunity to work in an international team and gain new experience. We provide:

  • Personal training budget of 2000€ and access to Babbel for continuous learning.
  • Exciting cooperation partners and projects in the banking and Start-Up environment.
  • A fully cloud-based Banking-as-a-Service Platform.
  • Company-wide use of industry-leading tools for analysis, development, communication and collaboration such as AWS Stack, Splunk, GSUITE, Slack, Atlassian Suite (Jira, Confluence, Trello) and many more.
  • Dynamic environment, a hands-on mentality and agile ways of working.
  • Flexible working hours and 30 days holiday plus Christmas Eve and New Year's Eve off.
  • Collegiality and a supportive learning environment.
  • Promotion of company pension schemes and capital-forming payments (vermögenswirksame Leistungen).
  • We subsidize the Deutschland Ticket with €25 per month.
  • A diverse team of experts to learn from and to inspire each other.
About us

Raisin is the trailblazer in the savings and investment space. Founded in 2012, the fintech company started by opening the $95+ trillion deposits and investments market of the European Union, the United Kingdom and the United States to consumers. Today, Raisin serves more than one million customers in these three markets, offering savings products as well as investment and pension products. This makes the Berlin-based fintech one of the leading global savings and investments marketplaces. Savers get a wider choice of attractive products with the ability to move their money freely. In addition, financial service providers get best-in-class marketplace solutions for their customers, and banks get better access to retail funding. Raisin operates its own B2C marketplaces in Europe and the U.S. under the brands Raisin, WeltSparen and ZINSPILOT. 

In Germany, the company offers ETF-based investment and retirement products, Private Equity and Crypto investments, and savings products. Raisin works with over 400 banks and financial service providers from over 30 countries. Raisin has €50 billion AuA and generated over €1 billion in interest for its customers worldwide. Raisin is backed by renowned international investors such as b2venture, Deutsche Bank, Goldman Sachs, Greycroft, Headline, Index Ventures, Latitude Ventures, Orange Ventures, PayPal Ventures, Top Tier Capital Partners, Ribbit Capital, Vitruvian Partners and M&G. 

The company has offices in Berlin, Frankfurt, Hamburg, Madrid, Manchester, Munich and New York.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Your application
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