About Raisin US
Raisin enables savers and financial institutions to connect to our award-winning marketplaces across Europe and the U.S. As one company, we give customers access to more than 400 partner banks across 30+ countries. Our team is composed of passionate individuals striving to break down barriers to savings and investments for our customers and bank partners.
Raisin US, belonging to this family is a “start up within a startup”! It provides a unique opportunity to those looking for a dynamic environment where you can roll up your sleeves, play to your strengths, and access unrivaled development opportunities.
We offer industry leading benefits, making Raisin US an even great place to work!
Why Join Raisin?
- Impact: Your work directly contributes to our customers’ financial well-being.
- Growth: We’re in an exciting phase of rapid growth and scaling, offering you opportunities to grow with us.
- Culture: A supportive and innovative team that values collaboration and new ideas.
- Benefits: Hybrid work, 28 Vacation Days and 13 Holidays, Parental leave, up to 5% 401K match, generous Employee Development Budget, Comprehensive Health and Wellness Benefits, among many other great benefits.
Team
Our international hybrid team of highly skilled professionals wants to welcome you to an exciting and rewarding work environment. The talented members of this team will be expected to grow into taking on new challenges as the U.S. business grows and more opportunities become available.
Your Responsibilities
This is a hybrid role requiring coming to our Lehi office 3 days per week. Some of the responsibilities for this role includes:
- Becoming an expert: Dive into our platform, business model, and systems to provide best-in-class support.
- Deliver exceptional service: Respond to customer inquiries via phone, chat, and email with empathy and professionalism.
- Support core operations: Handle deposit and payment-related queries with accuracy and care.
- Collaborate across teams: Partner with other departments to address challenges and improve the customer experience.
- Engage with continuous learning: Participate in training to grow your knowledge and develop within the company.
Join our mission, join our team - and grow with us!
At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, who are at the heart of our success.
As part of our US team, you will benefit from:
- Flexible working hours and 28 days of paid time off plus 13 holidays.
- Personal development budget of $2,200 and 4 full training days per year.
- Parental Leave: Up to 14 weeks of paid parental leave at 100% of your salary
- Access to Babbel for continuous learning.
- Company 401k contribution of 5%.
- Healthcare coverage contribution, including up to 100% of dental and vision insurance.
- Regular team events and yearly Summer and Winter Party.
About us
Raisin is the trailblazer in the savings and investment space. Founded in 2012, the fintech company started by opening the $95+ trillion deposits and investments market of the European Union, the United Kingdom and the United States to consumers.
Today, Raisin serves more than one million customers in these three markets, offering savings products as well as investment and pension products. This makes the Berlin-based fintech one of the leading global savings and investments marketplaces. Savers get a wider choice of attractive products with the ability to move their money freely. In addition, financial service providers get best-in-class marketplace solutions for their customers, and banks get better access to retail funding.
Raisin operates its own B2C marketplaces in Europe and the U.S. In Germany, the company offers ETF-based investment and retirement products in addition to savings products. Raisin works with over 400 banks and financial service providers from over 30 countries
We are backed by renowned international investors such as b2venture, Deutsche Bank, Goldman Sachs, Greycroft, Headline, Index Ventures, Latitude Ventures, Orange Ventures, PayPal Ventures, Top Tier Capital Partners, Ribbit Capital, Vitruvian Partners and M&G.
At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.
In total, we have 8 offices across the world: Berlin, Frankfurt, Hamburg, Madrid, Manchester, Munich, New York and Salt Lake City.
We also think it’s important to take the time to celebrate our hard work and achievements together, with events like our yearly summer and winter party, as well as a couple of smaller get-togethers.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
