Raisin Bank aspires to be the leading pan-European B2B2X service bank. It provides flexible and innovative banking-as-a-service solutions to financial service providers and platforms across Europe.

Using a cloud based Banking-as-a-Service approach, we empower our B2B customers to innovate finance. Our goal is to build long term partnerships. Therefore we refer to our customers as partners.

• We provide the infrastructure for innovative business models in financial services. For our partners, we combine state-of-the-art technology with extensive banking experience.

• Together, we continuously improve and expand our products and services to enable strong and sustainable growth.

• We are an agile organization that entrusts responsibility to its employees and offers them a variety of growth opportunities. Our corporate culture is based on trust, integrity and feedback. Together, we strive for sustainable growth, resilience and diversity.

Tech Stack: https://stackshare.io/raisin-gmbh/raisin-bank

• Monitor ICT Service Providers & Outsourcing

  • Maintain central contract and SLA catalogues; build and review KPI dashboards and steer provider-relationship

  • Consolidate performance, incident, and compliance reports; escalate threshold breaches and drive service-improvement plans

  • Conduct provider risk assessments per MaRisk and DORA

  • Ensure all ICT vendors maintain up-to-date certifications, including but not limited to ISO, SOC 2, and other regulatory or industry-specific accreditations.

  • Follow and support the sub-outsourcing notification process, including reviewing relevant notifications and creating notifications for both our intra-group services and partner banks.

• Coordinate ICT Service Providers (internally and externally)

  • Ensure proper documentation and quality of provided documentation and evidence

  • Drive improvement initiatives for better audit-ready architecture, interface, and operations documentation

• Lead Quality and Improvement Initiatives

  • Align Application Owners and ICT Providers deliverables related to incident reporting, IT risk reporting and management, access permission concepts and EIM standardization, exit strategies and BCM testing

• Develop and report IT Service Continuity Management plans (like restart and recovery plans and business continuity plans)

• Manage EUC catalogue and coordinate projects for improvement

• Experience: 3+ years of experience in IT Governance/IT-Management in the financial services industry with a strong focus on third-party / ICT vendor management. Ideally, experience in a group setup with intragroup outsourcing.

• Bachelor’s degree in Business Administration, Information Technology, or related field.

• Knowledge of banking legislation and IT regulation (relevant EBA guidelines, DORA / German-specific regulation MaRisk) to cover risk management, data privacy, and information security standards.

• Practical experience in auditing processes or in determining the maturity of processes and deliverables.

• Fluent in English and German.

• Strong communication skills and the ability to successfully mediate between different interests.

• Self-starter, comfortable working in ambiguity and a fast-moving environment.

• Hands-on mentality/ability to understand business-related processes and the interdependencies quickly.

As part of the strong Raisin family, Raisin Bank combines the best of both worlds: The experience and security of a bank with the flexibility and innovation of a Start-up. 

Our employees are just as diverse as our partners. If you are looking for a dynamic environment in which you can play to your strengths and develop further, then you have come to the right place! In our agile FinTech environment, you have the opportunity to work in an international team and gain new experience. We provide:

• Employee Development Budget of €2,000 and four full training days per year.

• Access to Babbel for continuous language learning.

• Flexible working hours, home office and 30 vacation days plus Christmas Eve and New Year's Eve off.

• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.

• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 

• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.

• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.

• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.

• You are moving from another country or city to join us? We may support your relocation.